Your privacy is important to us.

1. Information We Collect

When you use the Buildura website, submit a booking request, or contact us, we may collect the following information:

• Name
• Email address
• Phone number
• Suburb or location details
• Photos uploaded through forms
• Job descriptions and requests

2. How We Use Your Information

We use the information collected to:

• Review booking and quote requests
• Contact you regarding your enquiry
• Schedule and manage jobs
• Improve our services and website experience
• Send important updates relating to your request

3. File Uploads & Photos

Any photos or files submitted through our forms are used solely for assessing and managing your requested works.

These files may be stored securely within our internal systems or third-party software used to manage bookings and operations.

Your files are handled securely and never shared for marketing or unrelated purposes.

4. Third-Party Services

Buildura may use trusted third-party platforms to operate the business, including:

• Squarespace
• Google Workspace
• Stripe
• Zapier
• ServiceM8 / Jobber

These services may store or process information required to operate our website and services.

5. Your Rights

You may request access to the personal information we hold about you or request corrections by contacting us directly.

We will respond to requests in accordance with applicable privacy laws.

6. Cookies & Analytics

Our website may use cookies and analytics tools to improve website performance and understand how visitors use the site.

You can disable cookies through your browser settings.

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

• Email: info@buildura.com.au
• Phone: 0425 320 550
• Location: Sydney, NSW

8. Legal Entity

Buildura is a trading name of Soulform Pty Ltd. All contracts, invoicing, and payments are managed through Soulform Pty Ltd.